“Prevention is a healthier practice than cure”: starting from this belief and the organizational science principle that “what isn’t measured doesn’t exist,” this book aims to equip not only HR specialists (both practitioners and those in training), but also managers, entrepreneurs, and business consultants with the necessary tools and theoretical grounding to understand the most important constructs related to employee behavior and organizational performance.

The volume offers a detailed overview of both qualitative and quantitative diagnostic approaches, presenting several fundamental concepts along with a series of questionnaires designed to measure them. It serves as a practical guide for developing an evidence-based method of making people-related decisions in organizational settings—starting from an analysis of the current state of various aspects related to the development and expression of human capital, and identifying possible interventions that can be implemented to reach a significantly improved future state.

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